We can handle a project from start to finish or bring extra expertise to your team. We’ll help you weigh the options, explain what we recommend and be clear about the work and costs involved.
Websites that represent you well, and apps that make daily work easier.
We design and develop company websites, custom applications and client portals. Our website work includes SEO, visibility in AI-powered search and social media integration. We also have long experience with WordPress and other content management systems, and can help improve what you already have.
How we can help
Website design and development, including gHawk CMS
Custom applications and client portals
SEO, GEO and social media integration
WordPress and other CMS support
For exampleA client portal where customers can check progress and share information without another email chain.
Search and social media
A website needs to be easy to find as well as easy to use. We bring the technical work, content and reporting together so you can see where people are coming from and what they do next.
Search engine optimization (SEO)
We handle the details that help search engines find and understand your pages: site structure, page titles, internal links, useful content and performance. We also help with local search and preserving important URLs when a site changes. Our recommendations are based on the condition of your site and what matters to your business.
Visibility in AI-powered search (GEO)
People increasingly use AI-powered search to find businesses and compare their options. Generative engine optimization, or GEO, is the work of improving visibility in those answers. We help make your information clear, accurate, accessible and well supported, and review the visibility data available. Search rankings and AI recommendations remain decisions made by those services.
Social media integration
We connect your website with the social channels you use. That can include sharing previews, campaign landing pages, content publishing integrations and reporting on visits and enquiries. We agree which connections are useful, check what each platform supports and put the right tracking and consent settings in place.
For example A social campaign sends visitors to a page about a particular service. Your reporting shows the visits and enquiries that can be attributed to that campaign, with any gaps in tracking made clear.
Clear, reliable reporting from the data you already have.
We bring data from different systems together, check its quality and build reports around the questions you need to answer. We define the calculations, check the results and make gaps or assumptions visible. That can mean business reporting, website and campaign analysis, a custom dashboard or a setup using the gHawk Analytics Platform.
How we can help
Dashboards and reporting tools
Data cleanup and connected sources
gHawk Analytics setup and custom reporting
For exampleA weekly report that brings sales, project costs and delivery progress together in one place.
Cut down on repetitive work, with your team in control.
We look closely at how a task gets done before changing it. Then we connect the systems, define when each action should happen and decide with you where AI can help. We test ordinary cases and exceptions, with checks that flag uncertain results and ask for approval before actions that need a person’s judgment.
How we can help
Workflow automation and system integrations
AI tools and assistants for defined tasks
Responsible AI advice and team training
For exampleIncoming requests sorted and drafted for review, ready for a team member to check and send.
Experienced advice and practical help with your technology.
When you’re choosing a platform, untangling a problem or planning a technical project, we can help you weigh the options and carry out the work. We’ll explain our recommendations, the assumptions behind them and the trade-offs involved. We can also help with implementation, troubleshooting and training.
How we can help
Technology reviews and platform selection
System setup, integration and troubleshooting
Website and CMS performance reviews
Project scoping, testing and technical handover
For exampleAn independent review of your current systems before you commit to a new platform.
How we use AI
We use AI to accelerate parts of development, research and everyday business work. Our team stays closely involved throughout: designing the solution, doing the technical work, giving precise instructions and testing the work as it develops. We question answers, correct mistakes and change course when needed. Using AI well takes experience and judgment. It adds to our capabilities; people remain in control and make the final decisions.
We help clients decide which tasks are worth using AI for and how to keep control of the process. We consider privacy, cost and reliability, choose suitable tools and agree where approvals are needed. We also help teams learn to guide the tools, challenge their answers and recognize when an answer needs more evidence.
How we build and test
We work out how the software should behave, define the rules and calculations, and put them into code we can test. Given the same inputs, settings and rules, those calculations should produce the same results.
We test both consistency and correctness, checking results against known examples and the requirements agreed with you. We also check unusual cases, missing information and what happens when a step fails.
When a feature involves an estimate, prediction or AI interpretation, we identify it and explain the information or assumptions behind it. If there isn’t enough evidence to support an answer, we design the software to flag that, ask for review or stop the affected action. Your team should be able to tell what has been calculated, what has been inferred and what still needs checking.
Some projects need help beyond the technology. We can also assist with community relationships, specialist support, equipment and training.
Community and business support
Support for the wider project
Community relationships
Thoughtful support for projects that bring organizations and communities together.
We help organizations listen to local priorities, involve the right people and develop respectful working relationships. When community knowledge or traditions are involved, we take guidance from the people they belong to.
How we can help
Indigenous relationship management
Community engagement and cultural guidance
Partner and team conversations
For exampleMaking space for community input before a project’s requirements are settled.
People & resources
Help finding the skills and resources a project needs.
If a project needs additional people, equipment or training, we can help find the right support. We also help your team prepare to take over once the work is complete.
How we can help
Specialist and contractor resourcing
Product and equipment sourcing
Team training and capacity building
For exampleFinding specialist support and helping your team take over once the work is complete.
Tell us about your project.
You may know exactly what you need, or still be working that out. Tell us a little about it and we can talk through the next step.
With your permission, Garnet Hawk uses limited analytics to understand which pages and actions are useful. We do not use advertising trackers or collect what you type in forms.
